FAQ ~ South Mountain Physical Therapy

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3230 E Baseline Road Suite 101 Phoenix AZ 85042

South Mountain Physical Therapy

Appointments: (602) 438-9773

Fax #: (602) 438-9776

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Please call for hours and appointments.
Saturday - Sunday closed



What is Physical Therapy?

According to the APTA (America Physical Therapy Association):

“Physical therapists help patients regain function in their daily lives. Physical therapy is also a highly effective alternative to prescription medication and surgery for many conditions. PTs commonly work with patients to alleviate pain correlated with the neck, shoulders, lower back, and knees in addition to providing low cost options for the treatment of chronic conditions. Research shows that individuals who receive regular physical therapy treatment experience greater improvement in function and decreased pain intensity.

What does Physical Therapist do?

According to the APTA (America Physical Therapy Association):

“Physical therapists diagnose and treat people of all ages, including newborns, children, and elderly individuals to improve mobility. Physical therapists provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes.”

“Blending science with inspiration, physical therapists teach patients how to prevent or manage a health condition for optimal movement function, and help motivate them during their treatment. Physical therapists examine patients and develop a plan of care using a variety of treatment techniques that help patients move, reduce pain, restore function, and prevent disability. Physical therapists also help prevent loss of mobility and motion by developing fitness- and wellness-oriented programs tailored to each patient’s specific needs.”

What should I expect during my first visit?

You may expect the following during your first visit

1. Arrive at your appointment with your paperwork completed please find forms here, or arrive 15 minutes early to complete paperwork at the clinic.

2. You will provide us with your prescription/referral for physical therapy from your referring physician’s office.

3. We will copy your I.D. and insurance card.

4. A physical therapist will see you for your initial evaluation

Your therapist will then formulate a list of concerns and their probable causes and develop a plan to treat those concerns. Included in this plan will be the number of visits per week and how many weeks you may need therapy, home exercise programs (HEP), short term and long term goals and patient education. Your plan will be created with input from you, your therapist and your doctor. In most cases you will also be treated the day you are evaluated.

What should I wear for my first visit?

Consider comfortable loose fitting clothing and if possible, closed toe shoes. Gym attire is acceptable for follow up visits as your therapist is likely to have you perform light exercises. Please note; we do have rest rooms/changing room with a private shower for your convenience.

How long is each visit?

The initial evaluation usually lasts 60-75 min. with follow up visits 45-75 min. depending on your specific case.

What do I need to bring with me?

If you received a prescription/referral (provided by your doctor) please bring this along with your insurance information. If you have any medical records or test results of x-rays, MRIs, CT scans that are pertinent to your case, please bring those along with you. Worker’s compensation patients please bring your claim number and your case manager’s contact information. If you are to be covered by auto insurance or have an attorney handling your case, please bring this information.

Do you take insurance?

Yes. We accept most major insurances, Workman’s compensation and liens on a case-by-case basis. Please call our office at (602)-438-9773 to discuss your personal insurance coverage. We would be happy to assist you in verifying coverage and benefits.

Do I need to bring a prescription to start Physical Therapy?

No, if you do not plan to use your insurance. If you want physical therapy to be covered by your health insurance, most insurance companies require a referral from an MD.
3230 E Baseline Rd. | Suite 101 | Phoenix, AZ 85042
Appointments 602-438-9773 | Fax 602-438-9776
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Last Modified May 17, 2020

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